Description • Assist leadership team in achieving labor and revenue Goals. • Assists in the oversight of the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards. • Assists with the effective execution of action plans to enhance profitability. • Maintains uniform standards and a professional appearance for all Team Members. • Consistently provides professional, friendly and engaging service to Guests and team members. • Collaborates on a daily basis with team members on ways to improve productivity. • Works hand in hand with hourly team members giving guidance. • Assist in fine tuning schedules prior to posting. • Assist Tech Services- when needed- to ensure all equipment is working properly. • Works with Operations Manager to ensure Property Maintenance exceeds standards. • Assist in ensuring front-line team member reviews are completed efficiently and in a timely manner. • Actively works to promote the retention of our quality Team Members. • Works to become proficient in all of our systems and processes (Aloha, Sacoa, Sync, etc.). • Assist in development of team members into future leaders. Requirements Physical Requirements: • Standing for long periods of time with frequent bending and turning. • Must be able to lift 40 lbs. • Ability to work in a fast-paced environment. • Ability to withstand extreme hot/cold temperatures. • Ability to flex schedule as needed. Standard Company Expectations: • TABC certification required. • Food Service Manager certification required. • Goes beyond the normal expectations without compromising the company mission, vision and values. • Demonstrates the ability to be courteous and accountable in all situations. • Responds to Guests’ special requests in a courteous and accountable fashion. • Monitors the consistency of the product provided to all guests. • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. • Cooperates with all team members when assigned additional tasks and listens to others with compassion. • Seeks knowledge from multiple sources and learns from past experiences for future development and growth. • Maintains uniform standards.