Description Primary Job Duties: • Assist in the day-to-day operations of Restaurant and Bowling Lanes service, ensuring all service and product standards are exceeded. • Meets regularly with department manager to ensure service goals, training needs, and all departmental goals remain on target. • Assist in supporting all F&B departments in the achievement of their financial and operational targets. • Assist Restaurant Manager and HR Manager in selection, training and development of all restaurant team members to ensure timely recruitment, training, and career growth. • Promotes development through well planned cross training programs. • Assist in department schedules as initiated by the Restaurant Manager. • Assist in development of daily floor charts for Servers. • Ensures the implementation of standards in guest service and constantly seek ways to improve product and service as well as increase volume and profits • Consistent maintenance and refinement of service, bar/beverage standards through team work. • Collaborates with the bartenders in refinement of successful seasonal bar menu turns and drink specials as directed by Director of F&B. • Assures consistent maintenance of F&B systems and control procedures in all restaurant operations. • Assist in control of F&B, labor and operating expenses within the restaurant department. • Ensures all F&B operations meet sanitation and safety compliance for FOH. • Periodically checking TABC and Food Handler compliance. • Consistently offers professional, friendly and engaging service to guests and team members. • Table Touching to ensure complete Guest Satisfaction. • Effectively train FOH Team members in Open Table. • Assist as needed in other areas as requested by a manager. • Maintain uniform standards and a professional appearance for all Team Members. Requirements Physical Requirements: • Standing for long periods of time with frequent bending and turning • Must be able to lift 40 lbs • Ability to work in a fast-paced environment • Ability to withstand extreme hot/cold temperatures Special Requirements: • Must be proficient in menu knowledge and food service basics • Must possess a valid Food Handler’s Certificate or other similar license per local code • Must be at least 18 years old • Obtain training certification per company policy • Must possess a valid TABC or other legal license to sell/serve alcohol per local code Standard Company Expectations: • Goes beyond the normal expectations without compromising the company mission, vision and values. • Demonstrates the ability to be courteous and accountable in all situations. • Responding to guests’ special requests in a courteous and accountable fashion. • Monitors the consistency of the product provided to all guests. • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. • Cooperates with all team members when assigned additional tasks and listens to others with compassion. • Seeks knowledge from multiple sources and learns from past experiences for future development and growth. • Maintains uniform standards. • 1+ year Prior Guest Service Experience in Restaurant Hospitality. • Ability to Anticipate and Respond to Guests needs in a Timely and Friendly Manner. • Excellent written and verbal communication skills. • Ability to use a point of sale system and other electronic devices. • Military Service Background Highly Desired. Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.