Description The Wait Staff is responsible for delivering food and beverage service to all customers with accuracy and efficiency, ensuring a friendly, courteous, and professional experience. They play a key role in upholding the restaurant's quality standards and service excellence. Requirements Responsibilities: • Complete any reasonable job-related tasks as directed by Lead Staff, Floor Manager, and General Manager. • Always maintain the highest standards of service and hospitality. • Function as a part of a team that benefits the Casa Rio Team. • Ensure all tasks are completed by the end of the shift. • Arrive dressed and ready to set up for lunch and dinner guests. • Report for duty in accordance with the roster and standards of appearance as outlined in the Employee Handbook. • Serve patrons with food and beverages in a positive and friendly manner. • Provide information to assist with food and beverage selections. • Present ordered choices promptly and efficiently. • Maintain dining ambiance with an enthusiastic attitude. • Upsell when appropriate. • Arrange table settings. • Always keep tables clean and tidy. • Deliver checks and collect payments. • Cooperate and communicate with all serving and kitchen staff. • Adhere to all relevant Health Department rules and regulations and customer service guidelines. Qualifications and Requirements: • 1-2 years of experience as a Restaurant Server. • High School Diploma. • Must have Food Handlers and TABC certification. • Proven experience in developing constructive working and interpersonal relationships with colleagues and customers. • 1-2 years of experience with ordering information systems. • Strong critical thinking and problem-solving skills. • Team player with good time-management skills. • Excellent interpersonal and communication skills. • Active listening abilities. • Good physical condition. • Customer-centric approach. • Clear and effective speech. • Ability to lift and balance between 10 to 30 lbs. • Unwavering attention to detail and adherence to restaurant standards.