Description *** This position is onsite in Bellaire*** Position Summary: The Bilingual Lab Technician performs the functions of the Processor position under the guidance and support of the Lab Manager. The Lab Technician will follow all laboratory policies and procedures while maintaining accurate data reporting practices to ensure consistent and diligent execution of specimen processing. The Lab Technician position is also responsible for PBMC study procedures. The Lab Technician position reports to the Lab Manager. Position Responsibilities • Completes tasks assigned to the Lab Department, as needed • Receives and prepares samples for laboratory analysis and processing • Assures correct samples are collected for each subject visit • Verifies specimen documentation, including requisition, is complete and correct • Verifies accuracy of volunteer specimen details • Examines specimens for adequacy and appropriateness • Captures specimen data electronically and enters information accordingly • Maintains a clean and organized work area while keeping specific areas sanitized • Labels and prepares specimen aliquots • Centrifuges specimens • Transfers samples into aliquots • Disposes of specimens as directed by study sponsor • Works with Lab Support Specialist to prepare and ship specimens being sent to a reference laboratory • Assists phlebotomists with inquiries pertaining to specimen requirements and test turnaround times • Works with the Lab Support Specialist to break down and dispose of expired supplies, as needed • Reviews protocol information to ensure accuracy when working with specific study related specimens • Complies with applicable laws and regulations • Creates and prints labels, as needed • Assists staff with query resolution regarding specimen documentation and collection • Works directly with the Lab Manager to ensure the accuracy and workflow of the department • Assists staff in inventory and monitoring of supplies • Consults with the Lab Support Specialist to restock supplies, as needed • Manages change effectively as it happens • Completes PBMC study specifications including but not limited to: • Processes study related PBMC samples • Participates in PBMC trial/test runs for certification/qualification • Completes PBMC processing documentation and creates shipping manifests • Works with lab staff to schedule shipment of PBMC samples • Reads, understands, and follows applicable Standard Operating Procedures (SOP’s) , including safety and quality procedures • Participates in improving lab efficiency, quality and cooperation • Other duties as assigned Requirements Experience and Skills: • Experience in customer service, telephone, and computers or equivalent training • Microsoft Office proficiency • Writing and verbal communication skills • Proficient typing and data entry skills • Ability to work effectively with a team • Ability to manage small projects personally and work independently • Memory to retain information and know where to research answers • Time management skills • Organizational skills • Detail oriented with the ability to perform at a high level of accuracy • Exceptionally legible handwriting • Demonstrates strong analytical, problem solving skills • Self motivated • Must be results oriented, multi-tasking, quick learner • Respond to the urgent needs of the team and show a strong track record of meeting deadlines Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to sit, stand, walk, reach with hands and arms, and use hands along with fingers, to handle or feel • Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height • Ability to lift and/or move up to 60 pounds • Ability to handle biological materials • Dexterous and able to handle toxic and caustic chemicals safely • Resilient to allergens such as fumes Education and Experience: • Associate’s degree in science or related discipline • 2+ years of work experience in a laboratory or similar environment • Familiarity with or ability to learn clinical trial management system software Why JCCT? JCCT has provided exceptional customer service to clients, volunteers, and vendors for the last 20 years. This team effort has resulted in our company getting recognized as one of the best clinical research sites in the United States. We are actively growing through acquisition and organic growth and need high performing individuals to help support our continued success. Our clients come from all over the world to place a study at our research sites. We are proud of what we have accomplished and invite you to explore career opportunities with us. JCCT makes a promise to support, accept and respect you as an individual, in our family focused environment. Our vision is to make a difference in our world to help improve the health and wellbeing of others through pharmaceutical research and the processes of drug development. Our impact is driven by genuine care, support and customer service provided to our employees, volunteers, and sponsors. If you are looking for a positive work environment and the opportunity for personal growth and satisfaction, we encourage you to apply at JCCT. Qualified candidates will be contacted for interviews. Unleash your potential and apply today! EEO JCCT provides equal employment opportunities (EEO) to all employees and applicants. We value diversity at our company, and it is our policy to recruit, hire, and promote qualified individuals without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.