Description University Physicians' Association is seeking qualified applicants for a full-time Pediatric Patient Service Representative (PSR) for GI FOR KIDS located in Knoxville, TN. Job duties include: • Greet patients in friendly and timely manner • Ensure that patients complete necessary forms required for the electronic health record and billing office • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays • Ensures good patient flow through practice by timely processing of patients as they arrive at front office • Answer patient inquiries regarding patient registration information or billing questions • Refers patient inquiries regarding medical care or treatment to medical assistant or physician • Schedules patients with appropriate physician • Document scanning into electronic health record • Other duties as assigned Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, and more! Requirements Must have at least 6-months to 1-year of previous medical office experience.