Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)
University Physicians' Association, Inc. · upasolutions.com
Knoxville
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The job in short
Medical front desk and patient service representative.
Insurance
Details
- Found
- 34 d ago · posted 2026-02-19
- Location
- Knoxville, TN, US
Full description
Description
If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:
• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Centers
University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
Positions are available in Primary and Specialty Practices (including but not limited to the following):
Primary Practices:
• UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine
Specialty Practices:
• Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma/Acute Care, and Women's Health.
Job Responsibilities:
• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned
Requirements
• Ability to multi-task
• Strong communication skills
• Time management and organizational skills
• Attention to detail
Patient Services / Front Office jobs in Knoxville, Tennessee · Patient Services / Front Office jobs in the United States · All University Physicians' Association, Inc. jobs