Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: $18-$21 per hour, based on experience and qualifications Responsibilities: • Greet and check in patients, ensuring accurate and complete patient information. • Collect copays and patient balances as needed. • Manage appointment scheduling. • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional. • Collect and update patient information. • Assist with administrative tasks such data entry and maintaining patient records. Requirements • High school diploma or equivalent. • Prior experience in a customer service or administrative role, preferably in a healthcare setting. • Excellent interpersonal and communication skills. • Strong attention to detail and organizational skills. • Ability to multitask, prioritize tasks, and work in a fast-paced environment. • Proficient in computer skills and ability to learn new software systems. Benefits • Monthly performance bonus • Medical, dental, vision insurance • STD/LTD • Hospitalization insurance • Accident insurance • Life insurance • 401k with employer match • Employee assistance program • Employee discounts • Employee referral program • Paid time off (PTO)