Description Duties and Responsibilities • Works with the Director on planning, organizing and directing Laboratory Services operations and ensuring compliance with all local, state and federal regulations. • Monitors, generates reports, and provides follow-up to nursing departments for Point of Care testing to assure compliance. • Creates and maintains staff schedules, shifts staff to accommodate work load or as needs arise. • Assists with the department’s in-service and training. • Assists with the implementation, monitoring and evaluation of performance improvement (PI) and CQI activities. • Assists with new method implementation and policy development • Assists with LIS build, maintenance and problem resolution. • Assists with proficiency testing result evaluation and corrective action documentation. • Recommends and assists with employee counseling and subsequent documentation • Responsible for the phlebotomy team’s problem resolution and reference lab issues. • Produces quality lab results while following department policies. • Has proper knowledge of laboratory equipment and is able to program and process according to department policies and manufacturer safety guidelines. • Produces quality lab results while following department policies. • Uses the proper procedure for completing worksheets and documenting critical values. • Able to detect spurious or abnormal results and follow investigative steps to determine if rejection/recollection is needed. • Demonstrates ability to investigate and resolve various instrument codes, utilizing appropriate resources to assure accurate patient test results. • Maintains competency in all assigned areas of the laboratory. Requirements Regulatory Requirements • Bachelor Degree obtained from an accredited program in Medical Technology (MT) or Medical Laboratory Science (MLS) (or CLIA equivalent) • Master’s degree in Laboratory Technology, Business Administration or Healthcare Management preferred • Supervisor Licensed in the State of Florida in all five clinical areas (Microbiology, Serology/Immunology, Clinical Chemistry, Hematology and Immunohematology) • MT/MLS Certified (Generalist) by ASCP, AMT, or AAB. Professional Requirements • Adheres to dress code; appearance is neat and clean. • Maintains and ensures patient confidentiality at all times. • Represents the organization in a positive and professional manner. • Is willing to receive constructive feedback to enhance self-improvement. • Completes work within designated time. • Attends and participates on hospital committees, as appropriate. • Wears required identification while on duty. • Does not avoid challenging tasks. • Assists in the training of students, co-workers or other personnel. • Relays important information to other staff/shifts to maintain consistency in operations. • Understands how to utilize the grievance process to resolve concerns. Language Skills • Ability to read and communicate effectively in English. Computer Skills • Demonstrates basic computer skills and knowledge consistent with the needs of their department. Safety/Environment • Knows the limitations of their license/certifications and does not practice outside these limitations. • Maintains cleanliness of equipment and department • Responsible for the safe handling of equipment as well as maintaining safety for themselves. • Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.) • Knows the proper procedure for reporting incidents involving the patient, visitor or employee. • Knows where to find SDS information when needed. • Is aware of hazards and hazardous materials and how to maintain a safe environment.