Key Responsibilities Buyer & Stakeholder Management • Own relationships across CFO, Treasury, Finance Ops, and IT teams • Build strong advocacy at middle management levels • Manage escalations, reviews, and quarterly strategic discussions • Act as the single point of accountability for buyer programs Program Scaling & Optimization • Drive invoice flow growth and vendor participation • Identify and resolve program bottlenecks • Guide buyer-side decisions on policy, rates, and capital allocation • Ensure smooth integrations and post-go-live support Data & Analytics • Track program performance across key metrics • Perform basic analysis to identify trends and opportunities • Translate insights into clear actions for internal teams and buyers • Use data to support strategic conversations and decisions Expansion & Cross-Sell • Identify SaaS automation and lending opportunities • Drive buyer-led vendor conversion initiatives • Support nuanced conversations around rates, approvals, and urgency cases What We’re Looking For Experience • 1–4 years of experience in: • B2B fintech • SaaS program management • Enterprise customer success • Consulting / operations with client exposure Skills • Strong stakeholder management and communication • Analytical mindset with comfort around data • Structured problem solving • Commercial awareness Mindset • Ownership > execution • Proactive, not reactive • Comfortable in ambiguity • High accountability and bias for action This role directly drives: • Program scale and revenue growth • Buyer satisfaction and retention • Cross-sell and expansion opportunities