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Client Service - Officer

DSP Asset Managers Pvt. Ltd · dspim.com
GandhinagarOn-siteEntry level2–3 yrs
Apply on DSP Asset Managers Pvt. Ltd’s site

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The job in short

Fund transfer agency client servicing and distributor operations coordination in GIFT City.

Compliance

Details

Found
28 d ago · posted 2025-04-08
Location as listed
Gandhinagar, Gujarat, IN
Role
Finance (other)
Source
The company’s own careers site

Full description

Job Description: • Liaise with the Transfer Agent and Administrator for transaction processing, fund reporting, and related operational activities. • Collaborate with Business, Transfer Agent, Administrator, IM to support new product and fund launches, including reviewing PPMs, application forms, and onboarding documents, establishing controls, and ensure smooth execution of processes. • Facilitate client onboarding with the Transfer Agent and coordinate with investors and distributors to address queries and ensure seamless integration. • Interact with prospective and existing distributors/investors across jurisdictions in compliance with fund passporting and placement agent as per IFSCA regulations. • Distributor onboarding, empanelment agreements, commission structures for new distributors, adhering to laws applicable for onboarding new distributors as per their jurisdiction. • Facilitating various requirements / reports / MIS from distributors / Internal / Regulator / Audits. • Coordinate with fund platforms for setting up DSP funds and ensure compliance with platform-specific requirements. • Responsible for day-to-day transaction processing and reporting in accordance with applicable IFSCA Operations policies, procedures, governing regulations. • Understanding retrocession and commission processing, reviewing structures, computation, payouts, etc. with Transfer Agent and Distributors • Managing distributor payouts, handling various brokerage requirements/data/reports/MIS from distributors / Internal teams • Co-ordination with TA, distributors, internal teams for handling queries / complaints. • Liase with Investment Managers, Directors for various approvals, Fund documentation • Projects/initiatives on system/process changes for efficient functioning of the operational processes Knowledge required for the role: • Knowledge of Gift City Operations would be an added advantage. • Domain knowledge on Gift City operations, Transfer Agency with specific focus on operational aspects of Fund platforms, retrocessions, computation, payments Skills required for the role: • Strong understanding of transfer agency operations, fund structures, and investor/distributor management • Logical Thinking, Positive Attitude • Good interpersonal skills and the ability to work with a team in a global/international environment. • Having focused approach towards handling critical operational activities, process oriented. • Multi-tasking & able to meet deadlines Rationale for Hire: • Business requirement to set-up Client Response / TA Operations in Gift City for expansion • Addition of this resource will help to streamline the Client servicing, TA processes, focus on new enhancements / developments, improve efficiency, introduce checks and controls, risk assessment & service enhancement. Educational Qualifications: • Graduate / Postgraduate or equivalent degree Years of Experience: • Minimum 2-3 years’ experience Location: GIFT City

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