What is the roles objective? Handling Front office and all client service activities at Chennai Branch: • Attending to investor’s /distributor’s, accepting & time stamping of transactions post necessary scrutiny. • Handling Queries/complaints received from Investors & distributors –through calls, walk ins or emails. • Ensuring timely banking of cheques and reporting of large value transactions. • He/ She should coordinate with CAMS registrars, Back office, sales, team & any other department for effective customer delivery. • He/She should have good presentation skills to do presentations to a larger audience. • Maintain MIS and other month end reports accurately. • Ensure ethical customer service practices as per the laid guidelines and maintain high customer service standards. What skills do you need to possess? • Good communication skills. • Sound knowledge of Mutual Fund Industry & AMFI certified. • Zeal to serve the customers with best of the abilities. • Good at multi-tasking & able to meet deadlines. • Ability to work well within and across teams. What is the prior experience expected? 1-5 years. Preferably from Mutual Fund Background. What qualification you should have? Graduate, Postgraduate, MBA or equivalent.