Key Responsibilities Collaborate with HR seniors and functional heads to develop policies, programs, and solutions Ensure high level of employee engagement and retention by taking initiatives to improve work relationships, build morale and increase productivity of employees Collaborate with stakeholders during annual HR cycle deliverable to include implementation of performance management, career development, rewards and recognition, merit and bonus awards, benefits enrollment, payroll etc. Ensure timely actions on policy interpretation and application Implement talent acquisition initiatives in collaboration with TA team for the sales vertical Implement training programs to ensure that training objectives are met Resolve complex employee relations issues and address grievances Develop an efficient result oriented team capable to achieve the targets and goals Roles & Responsibilities: Implementation of the communication framework Provide input for policy implementation Design and Implement employee engagement initiatives Help deploy the career planning objectives of the Unit Ensure deployment of suitable motivational and team building initiatives Implement specific initiatives based on ESAT /CSAT Ensure TNI adherence in the unit Grievance Counseling / Discipline Handle exits and share exit analysis trends with managers/HOPS/ PH/FH Knowledge of all policies so as to be a one point contact for all HR issues within the Unit Partnering with Corp-HR in initiatives Implement Immigration related policies Cover on site personnel of the Units in the areas of communication and career planning Mentoring program deployment Performance management deployment Recruitment, training and performance review of team