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Operations Supervisor $20HR to $23HR DOE + QTR Bonus (GRR).

ODORZX INC. · odorzx.com
Grand RapidsOn-siteLead / Manager
Apply on ODORZX INC.’s site

Straight from the company’s own careers site.

The job in short

Carwash and detailing operations supervisor.

Insurance

Details

Found
32 d ago · posted 2024-05-16
Location
Grand Rapids, Michigan

Full description

ODORZX INC. is hiring an experienced Operations Supervisor to lead daily carwash and detailing operations at our GRR site. This hands-on role requires a dependable leader who can manage a team, maintain service quality, and keep operations running safely and efficiently. Responsibilities • Oversee daily site operations, coordinate assignments, and maintain workflow to meet client needs and company standards. • Lead, train, and coach carwash and detailing technicians, setting clear expectations for productivity, quality, and professionalism. • Inspect vehicles to verify cleaning and detailing standards are met and address deficiencies promptly. • Monitor cleaning supplies, detailing products, and equipment; coordinate replenishment and report maintenance needs. • Enforce safety procedures and proper use of equipment and cleaning products. • Address client questions and concerns professionally, escalating issues to management as needed. • Partner with management to improve efficiency, service quality, and client satisfaction. • Maintain accurate operational records, tracking sheets, attendance documentation, and employee performance records. Work Schedule • Shift: 1:00 PM – 10:00 PM • Workdays: Thursday through Monday • Days off: Tuesday and Wednesday • Nights and weekends are required. Requirements Requirements • Previous supervisory experience in carwash, detailing, or a related field. • Ability to lead, train, and hold team members accountable for quality, productivity, and professionalism. • Strong organizational and time management skills to prioritize assignments and meet operational deadlines. • Attention to detail and a consistent commitment to service quality. • Working knowledge of vehicle cleaning and detailing techniques, equipment, products, and safe handling practices. • Strong communication and customer service skills, including the ability to resolve concerns professionally. • Ability to manage competing priorities and adapt to changing demands in a fast-paced environment. • Proficiency with computer applications for maintaining records, preparing reports, and tracking operational performance. • Availability to work Thursday through Monday, 1:00 PM–10:00 PM, including nights and weekends. Scheduled days off are Tuesday and Wednesday. Why Join ODORZX INC.? We offer competitive pay, opportunities for growth and development, and a supportive team environment. Bring your leadership experience and commitment to quality to a role where you can make a direct impact on daily operations. To apply, submit your resume and a cover letter highlighting your relevant supervisory and industry experience. Benefits Full Time Benefits Include: • Vacation Time (After 1 Year) • 401k With Match (After 1 Year) • Medical Benefits (Medical, Dental, Vision 60 days) • Sick Time • Personal Days (After 1 Year) • Company Paid Holidays • Company Paid Car, Gas, Insurance (Job Specific) • Company Paid Travel (Job Specific) • Employee Referral Program • Retention Bonus • Rapid Advancement Opportunities

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