Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. - Now Hiring: Patient Services Representative / Medical Assistant Locations: Green Bay (with occasional assistance at our Appleton clinic as needed) As a Medical Assistant / Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You’ll Do as a Medical Assistant / Patient Services Representative: • Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment • Ensure a smooth and seamless patient experience throughout the day • Collaborate closely with clinical staff to support quality care • Room patients and accurately document medical history and vitals in the EMR • Assist in procedures with Physicians • Safety and sanitation of rooms and equipment • Welcome patients warmly and assist with scheduling needs • Schedule appointments and manage patient flow for a smooth clinic experience • Answer incoming calls and provide overflow support to the call center as needed • Open and close the clinic following established protocols • Ensure proper documentation, process payments, and support daily clinic operations • Order medical supplies and pharmaceuticals as needed • Onboard and train new staff • Provide support to our market clinics as needed What You Bring: • Previous experience in a medical or healthcare setting preferred • Medical Assistant certification preferred or minimum of 1 year experience • Strong time management skills and the ability to multitask effectively • Experience working with performance-based goals or metrics • A customer-first mindset and excellent communication skills • Tech-savvy with experience in Microsoft Office and Electronic Health Records • High attention to detail and accuracy • A problem-solver who thrives in a fast-paced environment • A positive, team-oriented attitude and strong work ethic • Valid driver license Why Choose ADVENT: • 16+ days PTO (prorated first year) + paid holidays • Health, dental, and vision coverage with employer-paid HRA • 401k match & life insurance • A culture that values solutions and encourages growth • Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself! • This is a full-time 32-40 hr/week flex position • Monday, Tuesday, Thursday & Friday: 6:30 AM–5:00 PM Explore more at: ADVENT Careers Website