Description Essential Functions: (Performance of these functions is the reason the job exists. Assigned jobs/duties are not limited to the essential functions). • Answers incoming telephone calls promptly and professionally; routes calls, takes messages, and provides basic information in accordance with facility policy. • Greet and assist resident and patient Visitors. • Performs data entry as assigned, ensuring accuracy, timeliness, and confidentiality of information including the accurate registration of patient accounts. scheduling, prior authorizations, deposits, etc. • Sorts, reviews, and routes documents received through the virtual fax inbox to appropriate departments or staff. • Performs clerical and receptionist duties including filing, copying, scanning, faxing, and preparation of routine paperwork. • Assists nursing, clinical, and administrative staff with non-clinical clerical support to promote efficient unit operations. • Completes red tag entry and tracking in accordance with facility procedures. • Enters maintenance work orders for identified repair needs, environmental concerns, or equipment issues. • Assists with transportation coordination and related communication tasks as assigned. • Supports room readiness and unit appearance by performing light cleaning tasks, removing trash, and preparing areas for patient or resident use as directed. • Maintains pantry cleanliness and stocking, including organization of supplies and nourishment areas. • Maintains cleanliness and organization of refrigerators, coffee bar areas, and shared staff or public-use spaces. • Maintains general facility appearance and maintenance through cleaning, and floor care. • Assists with laundry and linen support, including monitoring par levels, restocking clean linens, and communicating shortages. • Collects and transports soiled linens and waste to designated areas following infection control and safety protocols. • Performs power cycling, cleaning, and basic upkeep of Workstations on Wheels (WOWs) in accordance with policy and infection control standards. • Identifies equipment, supply, or environmental concerns and communicates issues promptly to appropriate departments. • Maintains a clean and organized workstation and shared work areas. • Follows all infection control, safety, confidentiality, and regulatory requirements. 20. Participates in required training, in-services, and quality improvement activities, including data collection efforts for quality improvement projects. 21. Performs other related duties as assigned to support hospital and long-term care operations. Requirements Qualifications for Employment: Qualifications for employment include the knowledge, skills, and abilities required to perform a job, which are generally demonstrated through qualifying experience, education, or training. Knowledge of: • Basic clerical and administrative processes in a healthcare or service-based environment, including data entry, document handling, and knowledge of insurances • Infection control principles related to environmental cleanliness, linen handling, shared equipment, and PPE use • Confidentiality requirements, including HIPAA and workplace safety procedures • Basic inventory and par-level concepts for linens, supplies, and stocked areas Skill to: • Perform accurate data entry, tracking, and documentation tasks as assigned • Communicate professionally by phone and in person and route information appropriately • Maintain clean, organized unit areas, equipment, and shared public spaces • Identify maintenance, supply, or equipment issues and initiate work orders or notifications Ability to: • Work independently while following policies, procedures, and direction • Adapt to changing priorities and support clerical and unit operations as needed • Maintain professionalism, confidentiality, and customer-service focus in a healthcare environment • Meet the physical demands of the position, including standing, walking, bending, lifting, pushing, and pulling Required Certifications and Licenses: Active Nevada driver’s license. Basic Life Support (BLS)