Description Job Summary: The Process Lead is responsible for improving and standardizing production performance through a positive, safety, efficient, and quality-focused work environment. The Process Lead is responsible for the assigned lines and Zone’s process analysis and optimization, including but not limited to: downtime, mechanical failures, operator and crew skills, quality issues, and scrap through project management. The Process Lead will make necessary operational improvements across all three shifts while maintaining a safe workspace. Responsibilities of the Position: Employee Safety • Communicate safety as the number one priority for employees by encouraging safe work practices and immediately addressing safety concern • Observe and implement safety corrections on assigned lines • Train employees to work in safe manner Production Efficiency • Responsible for the assigned line(s) budgeted performance • Maintain and publishing OEE and line performance metrics • Maintain White Boards displaying KPI metrics at the line, including downtime paretos • Trend and report analysis of performance • Identify opportunities for improvement and take ownership of actions • Responsible for reporting and documenting any changes made to the machines (based on item running) that have proven to improve efficiency • Maintain and publish an active action register of tasks to meet KPIs, with priorities, owners, due dates, etc. • Follow up with responsible parties to complete assigned tasks • Escalate to management if tasks are incomplete by the due date • Create Standard Operating Procedures (SOPs) with Dozuki software • Review and train SOPs with responsible work (Production, Maintenance, etc.) • Analyze scrap and create actionable tasks to meet annual KPIs • Capture and analyze data to optimize and standardize machine setup, including but not limited to recipes, best practices, and material changes Production Duties • Support a clean production floor with equipment, pallets, and personnel in proper positions • Monitor and revise 6S areas • Monitor scrap and overfill • Track and audit machine settings / speeds • Participate in site DMS meetings • Primarily work their scheduled shifts but will come in early or stay late as needed to support all shifts, including some work on weekends as needed • Responsible for selecting and training production team on all three shifts to ensure world class performance • Be available to communicate with and support all shifts throughout the day as necessary Collaboration with other Departments • Work together with personnel in various operations departments to ensure the production floor runs safely and efficiently • Maintenance • Responsible for ensuring that the lines are in perfect mechanical condition • Enter maintenance work orders for any mechanical issues • Follow up and escalate with management if maintenance work orders are not completed to satisfaction • Suggest changes to the PM plan to maintenance management to decrease mechanical breakdowns • Responsible for coordinating and partnering with maintenance on setting up the machine • Quality • Responsible for all quality related issues on the lines • Responsible for root cause analysis (within one week of incident) • State corrective actions to prevent condition in the future (within one week of incident) • Changing written process procedures to permanently prevent future incidents (within one week of incident) Employee Management • Maintain a positive work environment to ensure creative werks is the employer of choice for all employees • Supervise activities of team leaders/operators and line workers and report issues to supervisors • Continually coach and train team leaders and operators and line workers in new procedures and skills • Report disciplinary issues with employees to Production Supervisor Perform other duties as assigned by Management Requirements Knowledge/Skills/Abilities: • Basic math/mechanical aptitude • Basic statistical analysis and problem-solving skills required • Knowledge of Lean Manufacturing and/or Six Sigma • Ability to communicate effectively at all levels, in writing and verbally • Ability to prioritize and organize workload • Bilingual (English and Spanish) preferred but not required Education and Experience: • High school diploma, GED with 4 years experience, or Bachelors degree preferred • Demonstrated experience in data analysis, problem solving, Six Sigma, or Lean Manufacturing preferred Working Conditions: • Ability to work between an office setting and warehouse environment with temperature range of 55 – 80 degrees • This position may required the employee to work weekends or shifts other than their own to meet the needs of the business Physical Requirements: • Operate standard office equipment • Reach with hands and arms • Lift up to 49 pounds • Stand and/or walk for up to 8 hours a day • Frequently push, pull, squat, bend, and reach, all with or without reasonable accommodation