Description The Duplicating Machine Operator is responsible for operating, maintaining, and producing documents using high-volume duplicating and copying equipment. This role ensures timely, accurate, and high-quality document reproduction in accordance with established procedures and security requirements. Key Responsibilities • Operate high-volume duplicating machines and copiers • Set up machines and adjust settings according to job requirements • Monitor production processes to ensure quality and efficiency • Receive, prioritize, and manage incoming print and copy requests • Ensure all jobs are completed accurately and within required timeframes • Inspect completed materials to confirm quality standards are met • Perform routine equipment maintenance and minor repairs • Monitor supply levels and restock paper, toner, and related materials • Handle confidential and sensitive materials in accordance with security protocols • Provide status updates and customer service to internal clients • Maintain production logs, records, and other required documentation Requirements • High school diploma or equivalent • Minimum of two (2) years of hands-on experience in a copy center or print production environment • Experience operating high-volume duplicating and copying equipment • Strong attention to detail and commitment to accuracy • Ability to meet deadlines and manage multiple tasks simultaneously • Effective communication and customer service skills • Basic mechanical aptitude Clearance: Must be authorized to work in the United States; ability to obtain/maintain Moderate Risk Public Trust Preferred Qualifications • Experience working in a print shop or government environment • Familiarity with print finishing equipment • Experience handling confidential or sensitive materials Key Competencies • Attention to Detail • Time Management • Problem Solving • Customer Service • Reliability Working Conditions • Office or print/copy center environment • Standing for extended periods • Ability to lift up to 50 pounds • Exposure to noise from operating equipment HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law. If you require a reasonable accommodation during the application process, please contact us at [email protected]. HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.