Description Responsibilities • Assist customers with their vehicle service needs from check-in to delivery. • Provide accurate cost estimates and repair recommendations. • Coordinate repairs with technicians and communicate updates to customers. • Review completed work and ensure customer satisfaction. • Promote additional maintenance services and maintain profitability goals. Qualifications • High school diploma or equivalent required; associate degree preferred. • Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role. • Strong knowledge of vehicle systems, maintenance, and repair processes. • Proficiency in dealership management systems (Reynolds preferred). • Excellent communication, organizational, and multitasking skills. • Ability to build trust and rapport with customers and technicians. • Proficient in Microsoft Office and general computer applications. • Valid driver’s license with a clean driving record. • Professional appearance and positive attitude. Compensation & Benefits • Competitive base pay plus commission opportunities • Medical, Dental, and Vision Insurance • LegalShield Coverage • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance • 401(k) with Employer Match • Paid Sick Leave, Vacation, and Holidays • Ongoing training and professional development • Employee discounts on vehicles, parts, and services #ID26 #Chantilly