Description The Club at Mediterra, an extraordinary private club located in Naples/Bonita Springs, Florida is seeking Host/ Hostess (Full Time/ Part Time Seasonal) to join our team. The ideal candidates must be passionate about hospitality, service and thoroughly enjoy creating memorable experiences. Requirements Job Summary: The Host/Hostess greets members upon arrival, monitors the Waiting List, enters members arrival using a computer system, escorts members to their table and bid them farewell as they leave. Host/Hostess presents a positive first impression of the Club’s friendliness, excellent service, and high standards. A Host/Hostess must be able to carry natural conversation with members without sounding scripted or intrusive. As a member of an energetic team, the Host/Hostess will also need to answer the phones and fill To-go orders. Job Tasks / Primary Duties: Hostess duties include but are not limited to: Greet members warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; introduce their server Use visual cues to seat members in either the bar or dining area depending on their preference Assisting members with reservations, requests, and communicating messages to the Leadership team Answer incoming calls to the restaurant utilizing proper phone etiquette Taking To-go orders by having full menu knowledge Relaying any special dietary restrictions and special requests Performing opening and closing duties as assigned by leadership Assist dining room staff by setting and clearing tables; replenishing water; serving beverages Working in collaboration with other teammates to deliver members/guests expectations Attending pre-meal meetings as requested by leadership Qualifications: Must be able to stand for extended periods of time Must be able to lift and/or carry 20 pounds Available to work a flexible schedule, which may include nights, weekends, and/or holidays Excellent customer service skills Passion for providing extraordinary service Ability to effectively communicate on the telephone Friendly, open disposition and professional appearance Attention to detail Schedule: This position will primarily work no more than 35-40 hours per week for full-time host/hostess, and 10-25 hours per week for part-time. However, based on required service levels, the hours are subject to change. We offer competitive benefits, recognition and compensation packages in all positions. To learn more about Mediterra, this job opportunity and to apply visit the Careers Section on our website: www.mediterraliving.com/careers The Club at Mediterra is a Drug Free and Equal Opportunity Employer. This Organization participates in E-Verify.