Description Job Title: General Manager – Multi-Location RV Dealership (Two Rooftops) Position Summary The General Manager is responsible for the overall performance, profitability, and strategic direction of a two-location RV dealership operation. This role provides high-level leadership across both rooftops, ensuring consistent execution in sales, service, parts, and finance while developing strong on-site management teams. The GM balances big-picture strategy with operational oversight, driving growth, efficiency, and an exceptional customer experience across both locations. Requirements Key Responsibilities Multi-Location Leadership • Oversee and mentor General Sales Managers, Service Managers, and department leaders at both rooftops. • Ensure alignment in processes, culture, and performance standards across locations. • Conduct regular site visits and performance reviews to maintain operational consistency. • Build a strong leadership bench and succession plans for each store. Operations Management • Standardize and optimize workflows across both dealerships. • Monitor daily operations through KPIs, reporting, and leadership check-ins. • Identify inefficiencies and implement scalable solutions across locations. • Ensure each rooftop operates with accountability and clear performance expectations. Sales & Growth Strategy • Develop and execute unified sales strategies while adapting to each location’s market. • Oversee inventory strategy across both rooftops, including allocation, aging, and transfers. • Partner with Sales and F&I leaders to maximize gross profit and product penetration. • Drive lead management, CRM discipline, and marketing effectiveness across both stores. Customer Experience • Establish consistent customer experience standards across both locations. • Monitor CSI (Customer Satisfaction Index) and online reputation. • Handle high-level escalations and ensure timely resolution of customer issues. Financial Oversight • Full P&L responsibility for both rooftops. • Develop budgets, forecasts, and financial targets for each location. • Analyze performance metrics and adjust strategies to meet profitability goals. • Control expenses while investing strategically in growth opportunities. Inventory & Vendor Relations • Oversee inventory purchasing and OEM relationships across both locations. • Balance inventory mix and pricing strategies based on regional demand. • Coordinate inter-store inventory movement to optimize turnover. Compliance & Risk Management • Ensure both locations comply with all regulatory, safety, and financial requirements. • Maintain strong internal controls and audit processes. Team Development & Culture • Recruit, develop, and retain high-performing leaders and staff. • Implement consistent training and performance management systems. • Foster a unified, high-performance culture across both rooftops while respecting local team dynamics. Qualifications • 7+ years of RV dealership management experience, with multi-location oversight preferred. • Strong background in RV is preferred. • Demonstrated success managing multiple departments and leaders simultaneously. • Proven ability to drive revenue growth and profitability across multiple locations. • Strong leadership, organizational, and communication skills. • High level of financial acumen, including multi-store P&L management. • Experience with CRM and dealership management systems. Preferred Qualifications • Direct experience managing multiple rooftops or large-volume dealerships. • Bachelor’s degree in Business, Management, or related field (or equivalent experience). • Experience working with RV manufacturers and multi-brand inventory. Compensation & Benefits • Competitive base salary + multi-location performance bonuses • Health, dental, and vision insurance • 401(k) with company match • Paid time off and holidays • Vehicle allowance or demo program (if applicable) Work Environment • Frequent travel between both dealership locations. • Combination of office, showroom, and outdoor lot environments. • Extended hours, including weekends, based on business needs.