Description It is the responsibility of the Cocktail Server to take and deliver customer orders, guest satisfaction and finalize checks. Principal Duties & Responsibilities • Take order(s), and serve food and drinks efficiently and accurately in work area as applicable. • Place order(s), and garnish and serve cocktails to guests. • Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available. • Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately. • Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Requirements Performs other job-related duties as requested. Proof of eligibility to work in the United States. Education • High School Diploma or GED - Preferred Work Experience • 6+ Months of Prior Relevant Experience as a cocktail and/or food server in a similar environment - Preferred Additional Requirements • Work varied shifts, to include weekends and holidays. - Required • Experience working in a similar resort setting. - Preferred Knowledge, Skills and Abilities • Knowledge of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes. • Highly motivated and energetic personality. • Ability to take initiative and exhibit flexibility. • Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts.