This role is not for 2070 Health. We are looking for an experienced and dynamic Unit Head – Operations to lead the day-to-day operations of a multi-specialty healthcare facility. Key Responsibilities • Oversee end-to-end hospital operations including OPD, IPD, admissions, billing, discharge, and patient services. • Ensure exceptional patient experience by addressing concerns, improving feedback scores, and maintaining service excellence. • Drive operational efficiency, quality standards, accreditation compliance, and patient safety initiatives. • Lead cross-functional teams, manage departmental performance, and ensure seamless coordination between clinical and non-clinical departments. • Monitor facility management, housekeeping, maintenance, and overall hospital administration. • Analyze operational metrics, implement process improvements, and drive cost optimization initiatives. • Support business growth through new partnerships, insurance collections, digital marketing coordination, and revenue enhancement initiatives. • Collaborate with leadership on strategic planning, staffing, performance management, and continuous improvement programs. Requirements • MBA / MHA in Hospital Operations, Healthcare Administration, or a related field. • 10+ years of hospital operations experience, including leadership and team management responsibilities. • Strong understanding of hospital workflows, patient care processes, quality standards, and healthcare compliance. • Excellent stakeholder management, problem-solving, communication, and people leadership skills. • Proficiency in hospital management systems and MS Office. What We're Looking For • A proactive leader with a patient-first mindset. • Strong operational and administrative expertise. • Ability to drive performance, quality, and business growth in a fast-paced healthcare environment. Experience: 10+ Years Qualification: MBA / MHA If you are passionate about healthcare operations and leading high-performing teams, we'd love to connect with you.