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Outreach Coordinator

Gay Men's Health Crisis, Inc. (GMHC) · gmhc.org
New YorkOn-siteLead / Manager2+ yrs
Apply on Gay Men's Health Crisis, Inc. (GMHC)’s site
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The job in short

HIV/STI/HCV community outreach coordination and supervision.

ComplianceExcel

Details

Found
39 d ago · posted 2026-08-18
Location
New York, NY, US

Full description

Description Position Description • The Outreach Coordinator is responsible for planning, coordinating, implementing, and evaluating community-based strategies that promote HIV/STI/HCV testing and prevention. • Ensures outreach efforts align with client-centered, sex-positive, and wellness-based approaches to sexual health, emphasizing pleasure, empowerment, and accessibility. • Oversees outreach events and advises on social media engagement and strategic partnerships. • Collaborates with internal teams, advisory groups, and external stakeholders to develop inclusive and impactful outreach initiatives. • Supervises and provides direct support to the Outreach Specialist/Assistant, ensuring outreach goals and contractual deliverables are met. • Requires strong leadership, creativity, and a deep understanding of public health outreach, with a focus on HIV prevention, harm reduction, and community engagement. Essential Job Functions Outreach Strategy & Event Coordination • Develop and implement an annual outreach plan with clear goals, benchmarks, and evaluation metrics to measure impact. • Coordinate and execute community-based, venue-based, and digital outreach efforts aligned with harm reduction and sex-positive approaches. • Plan and manage special events at key gathering places, LGBTQ+ spaces, nightlife venues, and high-impact community locations to normalize HIV/STI/HCV testing and treatment. • Advise on social media and app-based outreach in collaboration with the Communications Department. • Utilize digital platforms to engage priority populations and increase access to testing services. • Partner with GMHC consumers, advisory groups, and external stakeholders to review previous outreach efforts and develop innovative strategies. • Collaborate with internal teams to ensure outreach messaging is inclusive, culturally competent, and accessible to diverse communities. Supervision & Program Oversight • Provide direct supervision, guidance, and mentorship to the Outreach Specialist/Assistant. • Ensure outreach efforts are effectively coordinated and executed. • Manage outreach deliverables and track progress toward contractual goals and program benchmarks. • Oversee and maintain detailed records and reports of outreach activities in compliance with program and funding requirements. • Collaborate with the Senior Director of Testing and Prevention Services to develop and manage the outreach budget. • Ensure effective and responsible utilization of program resources. • Establish, strengthen, and maintain formal partnerships with community organizations to expand outreach impact and engagement. Client Engagement & Support • Provide HIV counseling and testing, as needed, in accordance with Article 27-F of the NYS Public Health Law. • Provide pre- and post-test STI counseling for syphilis, hepatitis C, gonorrhea, and chlamydia, when required. • Ensure seamless linkage to care for individuals who test positive for HIV, STIs, or HCV. • Support clients with navigation to appropriate treatment and care services. Compliance, Training & Professional Development • Attend and actively contribute to triad and continuous quality improvement (CQI) meetings to enhance service delivery. • Participate in GMHC-U training sessions and other professional development opportunities identified by supervisory staff. • Ensure all outreach activities comply with organizational policies, regulatory requirements, and applicable public health best practices. Requirements Special Skills and Knowledge Required • High School Diploma or equivalent required; Bachelor’s Degree preferred in Public Health, Social Work, Communications, or a related field. • Minimum of two (2) years of experience in HIV prevention services, community outreach, health education, or related fields. • Experience supervising staff, volunteers, or outreach teams. • Strong knowledge of HIV, STIs, PrEP/PEP, harm reduction, and sex-positive health strategies. • Ability to work late afternoons, evenings, and weekends, as required by outreach activities. Preferred • Spanish bilingual highly preferred. • Certificate of attendance for PrEP/nPEP training and/or Phlebotomy Certification. • Experience conducting HIV/STI counseling and testing. • Knowledge of trauma-informed care and LGBTQ+ health disparities. • Experience working with mobile testing units, nightlife outreach, or digital health engagement. Education and Certification • High School Diploma or equivalent required; Bachelor’s Degree preferred in Public Health, Social Work, Communications, or a related field. • Minimum of two (2) years of experience in HIV prevention services, community outreach, health education, or related fields. • Certificate of attendance for PrEP/nPEP training and/or Phlebotomy Certification. Technical Skills • Proficiency in Microsoft Office Suite, including: • Microsoft Word: Creating reports, outreach documentation, and correspondence. • Microsoft Excel: Tracking outreach metrics, managing program deliverables, and analyzing data. • Microsoft Outlook: Managing email communications, scheduling, and calendar coordination. • Experience using electronic data tracking systems for outreach and testing services. • Strong data entry skills, ensuring accuracy, efficiency, and compliance across multiple reporting platforms. • Familiarity with social media and app-based outreach strategies to effectively engage priority populations. Work Environment & Schedule • This position requires on-site work at the designated office location and adherence to the assigned schedule. • On-site presence during scheduled work hours is mandatory. • Responsibilities include both in-person and virtual collaboration with colleagues, supervisors, and clients. • Must comply with workplace policies, health, and safety regulations at all times. • Availability for late afternoons, evenings, and occasional weekend hours is required. • Participation in the annual AIDS Walk New York event is mandatory for all GMHC staff. Physical Demands While carrying out the responsibilities of this role: • Routine sitting, standing, and engaging in client counseling sessions. • Performing venipuncture and finger-stick procedures, requiring fine motor skills and manual dexterity. • Occasionally lifting testing kits, medical supplies, or outreach materials weighing up to 25 lbs. Diversity, Equity & Inclusion • Successful candidates will welcome the opportunity to work in a racial and gender-diverse environment. • Demonstrated commitment to contributing to a positive, respectful, and inclusive workplace atmosphere. • Working at GMHC requires a demonstrated awareness of and commitment to the concerns and needs of the diverse communities we serve. • Commitment to promoting equity and social justice.

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