Description A SAFE PLACE LAKE COUNTY CRISIS CENTER Human Trafficking Case Manager The Lake County Task Force Human Trafficking Case Manager is responsible for intakes, case management, crisis intervention/24-hour response, life skills training – including employment readiness, family support, and victim advocacy. Case Manager reports to the Director of Human Trafficking and works closely with all programs. This is an on call 24-7 position. This position ensures compliance with Medicaid billing requirements, documentation standards and regulatory expectations, while maintaining adherence to CARF standards and accreditation guidelines A Safe Place is a 501(c)(3) nonprofit organization, incorporated as Lake County Crisis Center for the Prevention & Treatment of Domestic Violence Inc. Position located: Libertyville, IL Responsibilities: • Attend Task Force Steering Committee, Lake County Coalition against Human Trafficking, and Victim Identification Subcommittee. • Assist with an on-call rotating schedule at the required shelter and Transitional housing locations including one weekend every 6 to 8 weeks with two weekdays off. • Case manager provides crisis response and intensive case management including assessment of client needs, treatment planning, safety planning, referrals, client assistance items and advocacy with clients within the designated communities. • Complete IMCAT/IMCANS assessments collaboratively with clients in accordance with agency standards and required timelines to identify needs, strengths, and priorities and inform individualized service planning. • Develop, implement, monitor and update individualized service plan in collaboration with clients. • Complete Human Trafficking Assessment with Human Trafficking clients. • Assist with calls from Law Enforcement to provide immediate onsite, offsite support to Human trafficking victims • Enroll clients in Public Assistance Programs (e.g. TANF, cash aide, childcare assistance, SNAP, medical). • Conduct intake and assessment for entry of service in collaboration with incoming clients. • Complete and update individualized safety planning in collaboration with clients based on identified needs, risk factors, and changing circumstances. • Conduct danger assessment with each client to assess level of danger. • Assistance with crime victim compensation claims, when possible, information and referrals, documentation of services provided, and routine follow-up to ensure that the victim’s needs are being addressed across multiple systems. • Maintains confidentiality standards consistent with ASP policies and Domestic Violence laws. • Participate in staff meetings, case management and other training and meetings as requested. • Foster and nurture relationships with community partners in offsite locations. • Effectively communicate with the agency to assure quality service for clients. • Refer clients to appropriate community resources and facilitate access to those resources. • Provide client centered supportive services, advocacy, referrals and resource coordination to assist clients in achieving identified service plan goals and increasing safety, stability and self-sufficiency. • Ensure documentation in records is appropriate, accurate, timely and in accordance with agency policies and funding requirements • Provide information on the Illinois Domestic Violence Act, Human Trafficking, Orders of Protection and stalking laws to enhance client safety and abuser accountability • Attend and participate in staff meetings. • Work as a team player in the organization. • Conduct, attend and participate in appropriate training and education as requested. • Perform additional responsibilities as assigned. Requirements Qualifications: • Minimum - Bachelors in Social Work, Counseling, Education or closely related field. • Excellent written and oral communication skills to complete record documentation, develop group materials, express information clearly and concisely and for participating in training and education for tenants. • Bilingual/Preferred but not required. • Flexible schedule to meet the needs of the client. • Excellent interpersonal skills that demonstrate genuine concern and respect toward clients and other staff. • Ability to provide active listening, encouragement and support to tenants. • Ability to motivate clients into action, to engage tenants in training and education and to support tenant progress toward achievement of their service plan and personal independence • Ability to accept, understand and relate sensitively to people of varied socio-economic, racial, cultural, and experiential backgrounds. • A commitment to the philosophy and program of A SAFE PLACE, which includes a commitment to survivor's & children’s issues, sharing a belief in helping to create a society free from violence, and in working in a cooperative environment.