Description Department: Advancement Job Status: Full-Time FLSA Status: Non-Exempt Reports To: Advancement Services Supervisor Grade/Level: Amount of Travel Required: None Work Schedule: Full-time, on-site Positions Supervised: None POSITION SUMMARY The Advancement Services Coordinator is a member of a dynamic team that collaborates to provide high-quality services and support to Advancement staff, alumni, donors, and other stakeholders. This position serves as a Data Steward for the Advancement database and supports Benedictine College's fundraising objectives through accurate data management, reporting, and constituent record stewardship. The successful candidate will thrive in a fast-paced, customer-focused environment and demonstrate strong analytical skills, attention to detail, persistence, initiative, and a commitment to data integrity. ESSENTIAL FUNCTIONS • Communicate effectively, both verbally and in writing, with key stakeholders. • Train colleagues on the efficient and consistent use of Raiser’s Edge. • Utilize a consultative approach when working with colleagues to identify and provide information needed to support both short-term objectives and long-term success. • Provide database and administrative support in the daily operation of the Advancement Office, including: • Process gifts accurately and in a timely manner. • Create, update, and inactivate constituent records. • Perform database maintenance, updates, and record cleanup. • Develop complex queries, exports, and reports. • Generate mailing lists and data extracts. • Prepare routine reports for department leadership and other stakeholders. • Reconcile discrepancies across systems and databases. • Import and export data to and from Raiser’s Edge. • Run mail merges for monthly pledge reminders and other Advancement communications. • Maintain updated constituent addresses through NCOA processing. • Process event registrations and related data entry. • Scan and maintain gift documentation. • Attach and maintain supporting documentation within constituent records. • Support Alumni and Advancement events as needed. • Perform other duties as assigned. Requirements DEPARTMENTAL EXPECTATIONS: • Maintain a professional, positive, and respectful attitude. • Uphold strict confidentiality regarding donor, constituent, and College information. • Demonstrate effective time management and organizational skills. • Take ownership of assigned projects through completion. • Apply data management principles to ensure information is accurate, complete, and consistent. • Communicate effectively and collaborate with key stakeholders. POSITION QUALIFICATIONS Competency Statements • Demonstrated proficiency with Raiser’s Edge (Database View and NXT), Virtuous, or another fundraising CRM system. • Experienced user of Microsoft Excel, including advanced functions such as filters and sorting • Strong analytical, organizational, and problem-solving skills. • High attention to detail and commitment to data accuracy. • Ability to manage multiple priorities while meeting deadlines. • Experience with Omatic, HubSpot, Microsoft Office, SharePoint, and MarketSmart is preferred. Education • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience. Experience • Two or more years of experience working with Raiser’s Edge, Virtuous, or a comparable Fundraising CRM system. • Knowledge of fundraising principles and practices PHYSICAL DEMANDS Physical Abilities Stand F Walk F Sit F Handling / Fingering F Reach Outward O Reach Above Shoulder O Climb O Crawl Squat or Kneel O Bend O Push / Pull 12 lbs or less F 13-25 lbs O 26-40 lbs O 41-100 lbs N Lift /Carry 10 lbs or less F 11-20 lbs O 21-50 lbs O 51-100 lbs N Over 100 lbs N N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) EOE