Responsibilities • Lead by example in delivering exceptional customer service. • Open and close the dispensary following company procedures. • Serve as Manager on Duty in the absence of management. • Coach and develop dispensary associates through real-time feedback. • Drive sales through customer engagement, product recommendations, and upselling. • Assist with daily cash handling and register reconciliation. • Ensure compliance with all company policies and New York cannabis regulations. • Assist with inventory counts, product restocking, and merchandising. • Monitor store appearance and maintain a clean, organized sales floor. • Resolve customer concerns professionally and efficiently. • Support onboarding and training of new team members. • Communicate operational updates and sales goals to the team. • Assist management with achieving daily sales and performance metrics. Requirements Required Qualifications • Must be at least 21 years of age. • High school diploma or GED required. • Minimum of 1 year of retail leadership or supervisory experience. • Cannabis dispensary experience preferred. • Excellent customer service and communication skills. • Strong leadership, coaching, and conflict-resolution abilities. • Comfortable working in a fast-paced retail environment. • Reliable transportation and dependable attendance. • Ability to work evenings, weekends, and holidays. • Ability to stand for extended periods and lift up to 50 pounds. Preferred Qualifications • Previous experience as a Key Holder, Shift Lead, or Assistant Manager. • Experience using Dutchie POS or other cannabis retail systems. • Strong cash-handling and inventory management skills. • Knowledge of New York cannabis compliance regulations Benefits Benefits • Competitive hourly pay • Employee discount on dispensary products • Paid training and onboarding • Vendor-led product education and trainings • Opportunities for career growth and internal promotion • Supportive team-oriented work environment • Participation in vendor events, pop-ups, and product launches • Performance recognition • Paid time off (PTO) for eligible employees Why Join The Flowery? We're building a team of passionate professionals who are committed to delivering an exceptional cannabis retail experience. If you're a natural leader who enjoys developing others, driving sales, and creating a positive customer experience, we'd love to meet you.