Description Join the Jim Shorkey Mitsu by the mall team as a Service Advisor – Ross Township, PA! Are you passionate about delivering top-notch customer service and thrive in a fast-paced, team-oriented environment? Jim Shorkey Auto Group, a trusted name in the automotive industry across Pennsylvania, Ohio, and Georgia, is looking for a motivated and customer-centric Service Advisor with prior dealership experience to join our growing team in Irwin. As a Service Advisor, you’ll be the friendly face and knowledgeable guide our customers rely on for a smooth and satisfying service experience. If you love cars and people, this is the perfect opportunity to accelerate your career! What You’ll Do: • Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns. • Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates. • Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently. • Keep customers informed throughout the service process, addressing questions and concerns with care. • Build lasting relationships that turn first-time visitors into lifelong customers. • Work closely with our skilled technicians to ensure timely, high-quality repairs. • Uphold dealership standards and ensure every customer leaves with a smile. What We Offer: • Competitive pay and a comprehensive benefits package • Career advancement opportunities in a growing company • A supportive, team-first culture where your contributions are valued • The chance to be part of a winning, customer-focused team • And so much more! Requirements What You Bring: • Previous experience working in a service advisor role is required • Exceptional communication and customer service skills • Strong organizational and multitasking abilities • Comfort with computers and service software • A valid driver’s license and clean driving record • Ability to pass a background check and drug screening If you're ready to take the wheel of your career and drive toward success with a company that values integrity, teamwork, and excellence, apply today and become part of the Jim Shorkey legacy!