Description Participate in day-do-day operations of WINGS Resale stores under the supervision of the Lead Sales Associate and Store Manager. Key Responsibilities: • Selling, stocking, and pricing of store merchandise • Complete customer transaction through the use of a point-of-sale system • Straighten racks, shelves, and other areas of the sales floor • Promote the store inventory to potential customers while providing an extremely high level of customer service • Accept and sort donations in the donations center • Perform light housekeeping duties as needed • Work collaboratively with staff, volunteers, and community service to meet resale store objectives. • Provide excellent customer service internally and externally • Create and maintain attractive displays and merchandising techniques while maximizing the use of floor space and schedule regular rotation of displays and merchandise • Ensure excellent donor and customer interactions and service • Complete, on a timely basis, all administrative duties as assigned • Attend all mandatory meetings and trainings Requirements • Ability to operate point of sale system and accurately handle cash and merchandise • Commitment to diversity, equity, and inclusion • Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude • Comfortable with technology both general computer and point of sale systems • Ability to work a flexible schedule, including weekdays and weekends • Position requires periods of continuous standing, reaching, bending, stooping, kneeling, lifting, side-to-side and back-and-forth movements, and other physical movements that are necessary to sort and move bags/boxes of donated clothing and/or household and electronic merchandise, and then placing them in bins and other containers to be stored or put out on the store floor Casual/As-Needed Benefits · Accrue IL Paid Leave for All Time · EAP