Description TITLE Inventory Control Specialist Department: Purchasing / Receiving · Reports To: Purchasing Manager · Full-Time, Non-Exempt (Hourly) · Orlando, FL — On-Site JOB DESCRIPTION GEM Supply is a Florida-based janitorial and facility supply distributor serving customers statewide. The Inventory Control Specialist is accountable for the accuracy of our inventory records and for the timely execution and follow-through of open purchase orders. This is not a warehouse stocking role. The position runs cycle counts, investigates discrepancies to root cause, executes and tracks purchase orders issued under the Buyer's direction, and drives vendor follow-up on late and short shipments. It serves as the on-site operational counterpart to GEM's Buyer: the Buyer decides what and how much to buy; this role ensures those orders land correctly, the physical count matches the system, and problems surface before they reach a customer. Inventory Accuracy • Conduct scheduled cycle counts and periodic physical inventories across assigned zones • Reconcile discrepancies between physical counts and system records; process adjustments per company policy • Investigate shortages, overages, damaged goods, and missing stock; document root cause and recurring patterns • Flag items with chronic count variance, mis-slotting, or UOM/conversion errors for correction • Support identification of dead stock, slow movers, and obsolete items for disposition review • Serve as on-site verification for the Buyer when system data is in question Purchase Order Execution & Expediting • Enter, release, and maintain purchase orders in the ERP per the Buyer's direction and company procurement policy • Own the daily open-PO and past-due reports; confirm vendor acknowledgments and monitor ship dates • Follow up proactively with vendors on delivery timelines, backorders, and substitutions; escalate at-risk orders to the Buyer and Sales • Communicate with vendors by phone and email on order confirmations, pricing, delivery updates, returns, and claims Receiving & Discrepancy Resolution • Coordinate with receiving staff to verify incoming shipments against purchase orders • Resolve quantity shortages, overages, damages, and mis-ships with the vendor and warehouse • Verify pricing and quantities on POs; research and resolve variances between orders, receipts, and invoices with Accounts Payable • File and track vendor claims through to credit or replacement Records & Reporting • Review recurring reports on count accuracy, open PO aging, and discrepancy trends • Perform other inventory and purchasing support duties as assigned How Success Is Measured • Cycle count accuracy by zone • Open PO past-due aging • Time to resolve receiving discrepancies • Reduction in recurring discrepancy root causes Requirements JOB REQUIREMENTS Required • High school diploma or equivalent • 2+ years in purchasing, inventory control, receiving, or a related administrative role • Advanced Microsoft Excel — pivot tables, VLOOKUP/XLOOKUP, formulas, filtering, and comfort working in large data exports • Demonstrated follow-up discipline: a track record of driving open orders and outstanding issues to resolution without being asked twice • High accuracy in data entry and order processing • Strong analytical and problem-solving skills, particularly in investigating discrepancies to root cause • Excellent written communication and professional email correspondence with vendors • Proven ability to manage competing priorities in a fast-paced environment • Self-motivated and able to work independently with minimal supervision • Dependable, with consistent follow-through on commitments and deadlines • Quick learner who adapts easily to new systems and processes Preferred • Wholesale or distribution environment experience • Experience with a distribution ERP or WMS (DDI Inform, Advantive, or comparable) • Jan/san, MRO, packaging, or industrial product knowledge • Exposure to K-12, government, or public-sector purchasing cycles Work Environment & Physical Requirements • Primarily office-based, with regular computer, email, and Excel use throughout the day • Frequent movement between the office and warehouse floor to conduct counts, verify stock, and coordinate with receiving • Must be able to move about a warehouse environment, access stock on racking, and occasionally lift up to 25 lbs • On-site in Orlando, FL; this position is not eligible for remote work