Description Summary: Install, configure, provision, test, and repair telecommunication network system components in direct support of the client mission. Telecommunications networks can include telephony core switching devices and peripheral devices. The supported networks include IP and legacy telecommunications networks. Function with minimal guidance from management on complex assignments, bringing any unusual problems or conflicts to their attention. Requirements Essential Duties and Responsibilities: · Maintain coverage for uptime and serviceability of all Telephone Switch equipment · Installs, troubleshoots, repairs and maintains telecommunications equipment · Provides reports, completes requests for new service, and determines methodology for installing telephone service · Review engineering plans and represent the Network Enterprise Center (NEC) for Telephone Switch issues · Extensive experience and judgment to plan and accomplish goals as well as advise NEC on recommended courses of action. - Proficient with TDM and VoIP technologies Other Duties and Responsibilities: · Perform preventative maintenance on company purchased equipment. · Report necessary emergency maintenance to Senior Management and NEC. · Complete data calls, reports and briefings on a frequent basis. · Follow department procedures for backing up telephone databases. · Perform other duties as assigned.