Description Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Pedestrian Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience! As a Industrial Pedestrian Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field. Key Responsibilities: • Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment. • Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train! • Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems. • Ensure that all installed doors meet safety and building code regulations and standards. • Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems. • Maintain accurate records of service visits, repairs, and installations, and provide reports as required. • Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions. • Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards. Great Reasons to Work at Vortex: • Opportunity to develop your skills and gain industry-recognized certifications through training and career development. • Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors. • Potential to grow into a fully qualified Automatic Door Technician at Vortex. • Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career. • Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications. • Training on Hollow metal door, frame, and hardware. • Strong Safety Culture. • Positive Work Environment. • Recognitions and Rewards. • Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program. • Company provided uniform, tools, and an annual boot allowance. • Use of Company provided vehicle to conduct customer service visits. Requirements • Excellent mechanical and technical skills. • Hiring bonus! Up to $10,000 with commercial or industrial door experience required. • Physically able to move items weighing 50 lbs. or higher. • Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools. • Possess interpersonal skills to relate to customers and solve issues. • Excellent communication skills to collaborate with others under any type of condition. • Excellent problem-solving and troubleshooting skills. • Ability to relay information in a fast-paced environment. • Ability to be persuasive with customers when necessary. • Attention to detail and a commitment to quality workmanship. • Reliable and Self Motivated • High school diploma or equivalent. • 4+ years’ experience in the commercial door service industry. • AAADM certified a plus. • Knowledge of various door types, brands, and hardware. • Ability to use hand and power tools effectively. • Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. • Knowledge of safety regulations and adherence to safety protocols. • Knowledge of computers. Work Conditions: • Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours. • Continuous on-going training provided as you continue to grow with Vortex. • The job environment is fast paced and results oriented. • Be able to drive a company vehicle and possess a valid driver license. • Must pass Drug test, Background check and Motor Vehicle check