Description This role is designed for a self-motivated professional who thrives on field-based interaction and ensuring high standards of care and compliance for our members. As a Member Engagement Advisor, you will serve as the primary face-to-face link between our organization and our members, ensuring that plans of care are followed and documentation is pristine. Position Overview • Schedule: Full Time: Monday – Friday, 8:00 AM – 4:00 PM • Reporting To: Satellite Office Administrator and Member Engagement Administrator Key Responsibilities To ensure the highest quality of care and regulatory compliance, the Member Engagement Advisor is responsible for the following: • Member Visitation & Oversight • Conduct monthly supervisory visits for all Delegated members to ensure plan adherence. • Perform quarterly face-to-face visits for Directed members to ensure plan adherence. • Administrative Documentation • Facilitate the review and obtaining of required signatures on all relevant member paperwork. • Ensure all documentation is submitted accurately and within established deadlines. • Communication • Act as a liaison between the member and the Satellite or Corporate Office. • Promptly report any changes in member status, health, or environment to the Office Administrator and Member Engagement Administrator. Requirements Qualifications & Requirements • Professionalism: Strong interpersonal skills with the ability to engage diverse populations. • Organization: Exceptional time management skills to handle a flexible, field-based schedule. • Reliability: Must have dependable transportation to travel to various member locations. • Autonomy: Ability to work independently with minimal daily supervision while meeting all compliance benchmarks. • Technical Skills: Proficiency in basic digital documentation and electronic signature platforms. Physical Demands & Work Environment • This position requires frequent travel to private residences. • Work is performed during standard business hours; no weekend or evening hours are required or permitted.