Description About Warped Wing Brewing Company & Smokery Our menu showcases a fusion of traditional American BBQ with a warped twist, naturally. We’re not afraid to experiment, yet our menu is approachable enough to please any palate. We combine the time-honored smoking techniques with the same quality & care of our beers, and we think that’s what makes us stand out. But, we’re not just any restaurant – we’re a gathering place & experience. Whether you’re a smoked meat aficionado or just starting your culinary journey – our warped take on tradition promises an experience that transcends the ordinary. Summary At Warped Wing, we are more than just a brewery; we are a culinary destination centered on our Smokery. The Assistant Taproom Manager is a "lead-from-the-front" position. You will balance dedicated management shifts with active server/bartender shifts. You must be fully prepared to step into the FOH Manager’s responsibilities in their absence . Core Priorities • Exceptional service is our baseline; a "Warped" memorable experience is our goal. • You lead with respect and clear communication to foster a high-performance culture. • You are an expert on both our smoked meat profiles and our extensive drink list (beer, seltzers, and house made sodas). Duties and Responsibilities • Actively promote the Smokery menu as the primary guest attraction; ensure staff can articulate smoke profiles and food-to-beer pairings. • Maintain high standards for food presentation and service speed, ensuring dishes and drinks are delivered with synchronized timing. • Address any feedback with radical professionalism and a "Guest First" mindset. • Execute all functions of the Taproom FOH Manager in their absence, including opening/closing, safety checks, and staff supervision. • Transition seamlessly between managing the floor and serving/bartending with high energy and technical precision. • Manage cash handling, daily sales reconciliation, and help the team hit revenue and upselling targets. • Utilize POS systems, inventory management tech, and digital communication tools with ease. • Review sales data to identify trends and help the FOH Manager adjust schedules or promotions for maximum efficiency. Qualifications • Previous leadership in a high-volume restaurant or hospitality environment; strong knowledge of BBQ/Smokery operations is a major plus. • Ability to master modern hospitality tech and POS systems. • A dedication to "Radical Respect"—treating all staff (FOH & BOH) and guests with dignity and professional courtesy. • Proven ability to remain calm and composed in a fast-paced "smokery and taproom" environment. • A genuine love for Ohio-driven innovation, smoked meats, and the craft beverage industry.