Description Customer Service Representative Craft Wholesalers Inc. – Groveport, OH Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic—and we reward it with competitive benefits and a supportive work environment.Key Responsibilities: • Answer incoming calls and respond to customer emails and faxes • Process orders accurately and efficiently • Provide product availability, pricing, and order status updates • Handle returns, adjustments, and complaints in a professional manner • Collaborate with team members and maintain strong internal communication Benefits: • Health, dental, and vision insurance • 401(K) with company match • Paid holidays and vacation • Bi-weekly pay • Stable, long-term employment in a family-oriented company Schedule: Full-time | Monday to Friday |8:30am-5pm some weekends Requirements Qualifications: • Minimum 2 years of customer service experience • Excellent phone and communication skills • Basic computer and typing skills (typing test may be required) • Strong time management and organizational skills • Self-motivated, dependable, and proactive • Must be 18 or older