Description Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity. We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele. Responsibilities: Nail Services: • Perform professional manicure and pedicure services in compliance with hygiene and safety standards. • Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art. Guest Service: • Greet guests with a warm and welcoming demeanor, creating a positive first impression. • Engage with guests to understand their preferences and tailor spa services to meet individual needs. • Collect and maintain guest profiles and preferences for personalized service. • Function as a liaison between spa staff and guests to facilitate smooth communication. • Maintain a professional and ethical approach in all interactions with guests. Problem Resolution: • Address and resolve guests concerns or issues promptly and professionally. • Escalate complex matters to management when necessary. Appointment Management: • Schedule appointments and manage the scheduler efficiently. • Accommodate walk-in customers and manage wait times effectively. Sales: • Promote spa services and products to guests. • Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue. • Provide product knowledge and recommendations to customers. Team Collaboration: • Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment. • Participate in ongoing training and skill development opportunities. Sanitation and Safety: • Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment. • Follow spa policies and procedures related to health and safety. Compliance: • Adhere to all relevant regulations and polices related to spa operations. • Maintain confidentiality regarding guests’ information and spa procedures. • Participate in continued education in your field to remain current on your license. Required Qualifications • High School Diploma or GED • Valid Cosmetology/Nail Technician License. • Excellent Interpersonal and Communication Skills. • Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers. Preferred Qualifications: • Proven experience as a Nail Technician, preferably in a salon or spa setting. • Strong Attention to Detail and a Passion for Providing Exceptional Customer Service. • Ability to Work in a fast-paced Environment. Core Competencies • Teamwork • Communication • Customer Focus • Results Driven Benefits: • Competitive Hourly Wage – Plus Tips. • Employee Discounts on Products and Services. • Access to Airport Facilities and amenities. • Flexible scheduling • *Medical Denta, Vision, and Pet Insurance • 401K • Generous PTO Plan Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience. Please send your resume to [email protected]. We look forward to hearing from you! * Eligible for Full-time positions only.