Description Key responsibilities include: • Ensure dining room is prepared for guests (for example, set tables, stock supplies prior to the beginning of service). • As a member of the F&B team, work collaboratively with team members to ensure a positive dining experience for guests. • Greet guests in a warm and genuine manner. • Suggest menu items to customers based on the menu and specials. • Provide information and/or answer questions about menu items. • Take customer food and drink orders; ensure accuracy of orders. • Upsell additional offerings such as beverages, appetizers and/or desserts. • Communicate orders to kitchen and bar staff. • Monitor tables to ascertain any additional service needs and communicate order status. • Monitor kitchen to ensure timely preparation of orders. • Inspect orders prior to leaving kitchen to ensure accuracy and quality, including presentation. • Serve orders in timely fashion. • Work closely with management to immediately and effectively address and resolve any customer concerns. • Enter orders into POS system, present guest check, process payment. • Ensure availability of supplies; clean dishes, flatware, glasses, etc.; complete assigned side work. • Attend and participate in orientation, training, in-service educational activities and staff meetings as assigned. Requirements Requirements • Have a high school diploma or equivalent; previous server experience preferred. • Be 18 years or older. • Have good communication skills. • Possess the ability to interact professionally and collaboratively with associates, residents, family members and guest. • Have good problem-solving, organization and time management skills; ability to multi-task. • Be a good team player; work well with others. • Be a “natural smiler” with a friendly personality who likes people! • Be a reliable and hard worker: arrive to work on time, take initiative, be self-motivated, deliver consistent results, etc. • Be able to work calmly and effectively under pressure and in a fast-paced environment. • Be customer-oriented and have a “guest-first” mentality; look for opportunities to go the extra mile to exceed resident expectations. • Be able to work nights, weekends and some holidays. • Be able to climb up and down two flights of stairs carrying food and drinks multiple times during a shift. • Be willing to take and able to pass a drug screen. • Be willing to consent to and able to pass a criminal background check.