Description The Memory Care Direct Caregiver is primarily responsible for providing best-in-class resident care and support and facilitate a positive physical, social, emotional and spiritual environment for residents. Key responsibilities include: • Assist residents with activities of daily living such as bathing, dressing, grooming, escorting, medication supervision and other functions designated in the resident’s plan of care. • Complete tasks, as directed, including taking and recording temperature, pulse, and respiration, and monthly weights and blood pressures; document in the resident’s chart using approved charting criteria. • Report immediately to supervisor, and/or family, all accidents or incidents; record necessary information on appropriate forms and render immediate first aid. • Assist residents at meals by serving the meal, helping with menu selection as necessary, delivering meals to rooms as necessary and laundering of table lines on designated shift. • Maintain resident confidentiality; treat residents with kindness, dignity and respect; know and comply with Resident's Rights; and promptly report all residents' complaints, accidents and incidents to supervisor. • Assist as directed in proper admission, transfer and discharge of residents. • Understand and comply with Universal Precautions, following infection control standards for the community, hazardous waste policies and all safety rules. • Ensure cleanliness of resident rooms and all areas of the community. • Maintain safety and security of the residents by making scheduled rounds on designated shift. • Maintain high standard of personal appearance and grooming, which includes wearing the designated uniform and nametag when working. • Assist in maintaining the total wellbeing of the residents served by promoting the concept of mind, body and spirit. Requirements • Have a high school diploma or equivalent. • Be at least 18 years old OR at least 17 years old with successful completion of a vocational CNA program. • Have at least one year of experience working with senior citizens in a nursing facility, hospital, assisted living community or private home. • Have previous experience caring for residents in a memory care environment (preferred). • Certified Nursing Assistant (CNA) Certification preferred. • Effectively read, write, speak and understand English. • Be committed to and passionate about serving customers and delivering best-in-class service. • Continuously look for opportunities to “WOW” customers; always willing to go that “extra mile.” • Have patience, tact, enthusiasm and positive attitude towards older adults and their families. • Possess the ability to effectively and professionally engage, interact and collaborate with residents, residents’ families, associates, etc. • Have the ability, availability and willingness to work nights, weekends and holidays as business needs/schedule dictate and work during inclement weather conditions. • Be able to perform the physical functions of the role which include: frequently support up to 50 pounds, occasionally lift/carry up to 30 pounds, frequently kneel, bend, and reach. • Be willing to take, and able to pass, a drug screen, TB test and physical. • Be willing to consent to, and able to pass, a criminal background check.