Description Purpose of the Volunteer: Provide immediate crisis intervention to victims/survivors of sexual assault and/or domestic violence in the emergency department of participating hospitals, police departments and/or over the 24-hour helpline. Volunteer Job Duties: • Provide face-to-face crisis intervention and advocacy to adult/adolescent victims/survivors at the hospital during sexual assault forensic exams and/or during reports made to law enforcement. • Work as part of a multidisciplinary team consisting of medical staff, law enforcement, advocates, and other professionals. • Provide crisis intervention, safety planning, and consultation over the phone. • Assist with follow-up services, via phone to those individuals seen at the hospital. • Utilize a survivor centered, trauma informed approach. • Attend all monthly in-service meetings. • Comply with the rules, regulations, policies and procedures of the YWCA of Metro St. Louis, local hospitals, and police departments. Requirements Qualifications: • Individuals must be 18 years of age or older. • Have reliable, personal transportation. • Complete 48 hours of training. • Complete a minimum of 3 on-call shifts per month. • Excellent communication skills. • Pass the Family Care Safe Registry and criminal background checks. Work Hours: • This is an unpaid, volunteer position providing crisis intervention and advocacy services. The YWCA provides a 24/7, 365-day crisis response with volunteer shifts reflecting this need. Travel: Regular travel throughout St. Louis City and St. Louis County. Supervisor: Volunteers report directly to the Crisis Intervention Supervisor.