Description SUMMARY: This position is responsible for providing quality intake and referral services, group and individual counseling, case management, and transfer/discharge services DUTIES AND RESPONSIBILITIES: • Coordinate seamless intake, referral, and transfer/discharge processes between STARS programs, and with outside agencies and referral sources. • Collaborate with multidisciplinary team, community professionals, and community agencies to ensure continuity of care. • Perform other duties as assigned or within program scope including individual and group treatment services and development of service plans for STARS Outpatient Precontemplation track. • Maintain accurate and timely electronic health records of all services as determined by WA State WAC and as outlined in STARS organizational policies and procedures. • Work to uphold organizational values and beliefs, using evidenced-based, person-centered practices when delivering services to program participants. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • This job has no supervisory responsibilities. QUALIFICATIONS: • Master's Degree (MA) or equivalent, or four to ten years of related experience and/or training, or equivalent combination of education and experience. • Certificates, licenses and registrations required: LMHC, LMHCA, LICSW, or LICSWA; SUDP/T (preferred), CPR/First Aid • Computer skills required: Microsoft Office Suite; EHR software. Other skills required: • Knowledge of and experience with case management, service referral, and available community behavioral health resources. • Experienced SUD counselor for full range of SUD treatment services. • Knowledge and experience with ASAM LOC and Decision-making rules • Knowledge of HIPAA and 42-CFR • Ability to communicate effectively and sensitively with culturally and economically diverse populations. COMPETENCIES: • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Requirements PHYSICAL DEMANDS AND WORK ENVIRONMENT: • Occasionally required to stand. • Occasionally required to walk. • Frequently required to sit. • Continually required to utilize hand and finger dexterity. • Continually required to talk or hear. • Occasionally exposed to bloodborne and airborne pathogens or infectious materials. • While performing the duties of this job, the noise level in the work environment is usually moderate. • Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.