Description The Team Leader for the Sal’s Pizza Store plays a pivotal role in directing and coordinating employees to carry out their daily job responsibilities effectively. This position is essential to ensure that customers have a satisfactory experience through excellent service and operational efficiency. The Shift Leader will be responsible for training employees and ensuring strict adherence to company policies and procedures. Team Leadership: • Assist in directing and supervising employees during shifts. • Foster a positive and collaborative team environment. Operational Excellence: • Ensure the smooth flow of operations within the pizza shop. • Oversee the preparation, cooking, and delivery of pizzas to meet quality standards. Customer Satisfaction: • Prioritize customer satisfaction by providing exceptional service. • Address customer inquiries and concerns promptly and professionally. Employee Training: • Conduct training sessions for new and existing employees. • Ensure all staff members are well-versed in company policies and procedures. Compliance: • Monitor and enforce adherence to health and safety regulations. • Uphold company standards and policies at all times. Requirements • Proven experience in a leadership role within a fast-paced food service environment. • Strong interpersonal and communication skills. • Ability to motivate and inspire a team to achieve operational excellence. • Knowledge of food safety regulations and best practices. • Familiarity with pizza preparation and delivery processes is a plus. Education and Experience: • High school diploma or equivalent. • Previous experience in a supervisory or leadership role within the food service industry. Working Conditions: • Shift-based work, including evenings, weekends, and holidays. • Fast-paced and dynamic environment.