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Patient Engagement Specialist

PhaseWell Research · phasewellresearch.com
Waterbury
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The job in short

Patient engagement.

GCPRecruitmentClinical

Details

Found
31 d ago · posted 2026-08-18
Location
Waterbury, CT, US

Full description

Description Job Summary The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments. Outreach activities in the local community to increase awareness of clinical trials. Responsibilities • Explain study details to prospective participants clearly and compassionately. • Conduct phone screenings using IRB-approved scripts. • Document prospective candidates traits in CRM system. • Respond promptly to participant questions and escalate complex inquiries to the Recruitment Manager. • Develop positive and trusting relationships with participants to encourage continued engagement. • Coordinate with the Recruitment Manager on advertising and outreach plans. • Conduct thorough chart reviews to identify eligible patients per protocol criteria. • Maintain communication with coordinators and physician investigators regarding availability and potential challenges on specific studies • Represent Chase Medical Research positively during sponsor and CRO interactions to encourage future collaborations. Requirements Skills • Knowledge of medications and diagnoses in multiple therapeutic areas. • Excellent written and verbal communication skills. • Strong organizational and problem-solving abilities. • High attention to detail and ability to manage multiple tasks simultaneously. • Compassionate, ethical, and professional in all interactions. • Knowledge of GCP, HIPAA, and clinical trial protocol requirements. • Experience in patient recruitment or clinical research preferred.

Patient Services / Front Office jobs in the United States · All PhaseWell Research jobs

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