Description At Merchology, we are more than a company. We’re a company with meaning. {Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.} Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner! Merchology is in pursuit of a Production Lead to join their Manufacturing team! This person specializes in making sure quality products are produced, labor is efficient, and products are delivered on time. Join a fast-growing team with opportunities for advancement PRIMARY RESPONSIBILITIES A successful Job Title will: • Understand equipment and processes to troubleshoot order issues. • Ensure training needs are met and hold employees accountable to documented processes. Train new associates within the department. • Communicate within and across departments to gather information needed to make decisions. • Troubleshoot problems with equipment or processes to resolve issues. • Develop members of the production team to ensure seamless coverage and warehouse operation at all times. • Identify problems, develop solutions, and implement change to make us better. • Inspire, influence, and guide others to participate in common goals. • Effectively delegate and empower others to manage increasing workload as needed. • Assure staff scheduling is sufficient to meet business needs, including providing direction to off-shift Supervisors/Leads • Ensure quality decoration of product through QC inspection. • Take ownership and accountability for all safety and quality incidents within your area of responsibility. Requirements • Ability to stand for 7-9 hours per day • A minimum of 12 months related experience • Detail oriented, organized, and accurate • Positive attitude and team leader • Intermediate skills and knowledge • Excellent vision and fine motor skills to work with detailed product, small parts machinery, and fine threads • Ability to identify colors and shades • Ability to lift up to 40 pounds repeatedly • Ability to read and understand English • Excellent employee relations skills to lead in a team setting. • Positive employee relations with all other staff. • Excellent ability to make decisions. • Ability to work in a warm environment (certain times of year) WHAT WE OFFER In addition to an outstanding creative culture, authentically nice people, and interesting work, we have: • Generous PTO (18 days per year) • 8 company-paid holidays • Hybrid work schedule for select departments • 40 hours of paid volunteer time • 401(k) with match • Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options • Company-paid life insurance • Company-sponsored social events • Premium brand partner discounts • Employee-led Committees LOCATION • 5045 Ritter Road, Mechanicsburg, PA 17055 • Onsite role located at our production facility AVAILABLE SHIFTS • 1st Shift: Monday to Friday 6 am - 2:30 PM INDUSTRY • Business to Business eCommerce and Apparel Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [email protected] for assistance.