Description Position Summary Join the Sunbelt Pawn Team! We are looking for a motivated and customer-focused Sales/Loan Associate to join our growing team. As a pawnbroker, you'll play a key role in assisting customers with buying, selling, and loaning on a wide range of merchandise -- from electronics and jewelry to tools and musical instruments. This role operates within established guidelines to ensure accurate, compliant, and efficient service at all times. Key Responsibilities: • Greet and assist customers in a courteous and professional manner, building rapport with every guest • Evaluate and appraise merchandise presented for pawn loans or outright purchase • Process pawn loans, extensions, redemptions, and forfeitures in compliance with OCCC regulations • Accurately complete all required documentation, including Form 4473 for firearm transactions • Maintain knowledge of current market values for jewelry, electronics, tools, firearms, and other merchandise • Maintain product displays and merchandise organization on the sales floor • Educate customers on product features and store policies • Process cash transactions and maintain an accurate cash drawer • Adhere to all company policies, loss prevention procedures, and regulatory requirements • Report any compliance concerns, discrepancies, or incidents to management promptly Requirements • Retail or customer service experience preferred (pawn or jewelry experience is a plus) • Strong communication and negotiation skills • Basic computer and math skills • Ability to multitask and work in a fast-paced environment • Must be dependable, honest, and a team player • Bilingual (English/Spanish) is a plus Benefits: • Competitive hourly wage + performance bonuses • Dental, health, and vision insurance • Paid time off • Friendly, supportive team environment