Description Summary The Medical Assistant / Scribe plays a vital dual role in supporting dermatology providers by delivering high-quality clinical assistance and accurate real-time documentation. This position enhances provider efficiency and patient care by preparing patients for examination, assisting with dermatologic procedures, and documenting all aspects of the patient encounter within the electronic medical record (EMR). The ideal candidate is detail-oriented, highly organized, and able to thrive in a fast-paced, high-volume dermatology environment while maintaining professionalism, accuracy, and patient-centered care. ESSENTIAL DUTIES & RESPONSIBILITIES Clinical Medical Assistant Responsibilities • Prepare patients for examination by obtaining and documenting medical history, chief complaint, medications, allergies, and vital signs • Escort patients to exam rooms and ensure efficient patient flow • Assist providers with dermatologic procedures, including biopsies, excisions, cryotherapy, and cosmetic treatments • Prepare and maintain exam rooms, instruments, and supplies in accordance with infection control and OSHA standards • Perform wound care and provide post-procedure instructions to patients • Administer medications and injections as directed by provider and within scope of practice • Ensure proper specimen labeling and handling for laboratory testing • Maintain inventory of medical supplies and notify leadership of shortages Scribe Responsibilities • Accurately document patient encounters in real-time within the EMR, including history, exam findings, procedures, and treatment plans • Record provider-dictated notes, diagnoses, and follow-up instructions • Ensure completeness and accuracy of medical records to support billing and compliance • Prepare charts in advance of patient visits (pre-charting), including reviewing prior history, pathology, and labs • Enter orders, prescriptions, and referrals as directed by the provider • Assist with completion of documentation for timely charge capture and claim submission Patient Care & Communication • Provide compassionate, professional patient care at all times • Educate patients on treatment plans, medications, skincare routines, and post-procedure care • Respond to patient questions and escalate clinical concerns to provider as appropriate • Support a positive patient experience from intake through discharge COMMON GENERAL DUTIES • Maintain strict patient confidentiality in accordance with HIPAA regulations • Adhere to OSHA and all infection control and safety protocols • Follow all clinic policies, procedures, and workflows • Maintain a clean, organized, and safe clinical environment • Communicate effectively with providers, clinical staff, and front office team • Assist with additional clinical or administrative duties as assigned • Demonstrate flexibility and willingness to support clinic needs Requirements QUALIFICATIONS Education & Experience • High school diploma or equivalent required • Completion of an accredited Medical Assistant program preferred • Current Medical Assistant certification (CMA, RMA, or equivalent) preferred • Minimum 1–2 years of clinical experience in dermatology or a specialty practice strongly preferred • Prior medical scribing experience preferred Knowledge, Skills & Abilities • Strong knowledge of medical terminology and dermatologic conditions/procedures • Proficiency with EMR systems and medical documentation • Excellent typing speed and accuracy for real-time documentation • Strong attention to detail and organizational skills • Ability to multitask and work efficiently in a fast-paced environment • Excellent communication and interpersonal skills • Ability to maintain professionalism and composure under pressure PROFESSIONAL STANDARDS • Maintain a professional appearance and demeanor at all times • Demonstrate integrity, accountability, and strong work ethic • Exhibit a team-oriented mindset with a “patient-first” approach • Ability to take direction from providers and clinical leadership • Maintain punctuality and reliable attendance PHYSICAL REQUIREMENTS • Prolonged periods of standing, walking, and computer use • Ability to assist with procedures and handle medical instruments • Occasional lifting of up to 25 pounds WORK ENVIRONMENT • Fast-paced dermatology clinic with high patient volume • Exposure to clinical procedures, bodily fluids, and biohazard materials • Frequent interaction with patients, providers, and staff PREFERRED DERMATOLOGY EXPERIENCE • Familiarity with skin conditions such as acne, eczema, psoriasis, and skin cancers • Experience assisting with Mohs surgery or cosmetic dermatology procedures • Knowledge of dermatology-specific EMR workflows and documentation standards FLEXIBILITY CLAUSE This job description is intended to outline the general responsibilities of the role. The Practice reserves the right to modify duties and responsibilities as needed in coordination with Practice Leadership and Physicians.