The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Nashville is hiring and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance. Responsibilities • “Our goal is to make peoples’ day better, sell clothes, and have FUN!” • Inspire and lead team to deliver an excellent customer experience and revenue • Facilitate retail sales and suggestive sell to maximize revenue • Encourage suggestive selling to maximize revenue • Monitor sell through on sales floor and replenish as needed • Maintain a clean store and merchandise to Normal standards • Educate and train team on product knowledge • Support Assistant Store Manager and Store Manager on initiatives • Promote a safe and clean environment for customers and staff • Embrace an environment that is respectful in communication • Ability to open and close store What will make you stand out • Fashion/apparel industry experience • Passion for making people happy • Proficiency with Shopify and Shopify POS • Strong integrity • Excellent fashion sense • Self- awareness • Humble, Hungry, and Smart Requirements • Eager to learn through feedback and solve problems in a fast-paced environment • Leadership or key holding experience • Hard working, team player, and goal oriented • People person - approachable, friendly • Team player, goal oriented, and positive • Inventory integrity • Ability to adapt quickly to new systems and processes • Flexible availability, nights, weekends and holidays • 15-20 hours up to 25 during peak business hours