Job Title: IT Intern Employment Type: Intern Division: Information Technology Department: Information Technology Work Schedule: Full-time/40-hours - In Person Salary Range: $23 - $28/hour The Information Technology Intern supports the Support and Jobsite Operations teams in troubleshooting and resolving technical issues. This role offers hands-on experience in IT system management, customer support, and multitasking within a fast-paced, complex operational environment. Responsibilities / Essential Functions • Work directly with our Support/Jobsite operations team and assist in technical problems/issues as needed.  • Work directly with our Support and Jobsite Operations teams to assist with resolving technical problems and issues as they arise. • Assist in the installation, configuration, and maintenance of hardware and software systems to ensure smooth IT operations. • Support the IT team with system updates, backups, and implementation of security protocols to protect data integrity. • Possess a customer service mindset and demonstrate a passion for technology and troubleshooting. • Manage multiple projects efficiently in a fast-paced environment while maintaining strong organizational skills and great attention to detail. • Document technical procedures and provide end-user support and training as needed. Key Skills • Strong written and verbal communication skills, with the ability to clearly convey information to team members, clients, and cross-functional stakeholders. • Excellent troubleshooting and problem-solving abilities related to hardware, software, and network issues. • Customer service-oriented mindset, demonstrating patience and professionalism. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Detail-oriented with strong organizational and documentation skills. • Willingness and ability to travel to various office and jobsite locations as needed. Required Experience • Currently pursuing an Associate’s or Bachelor’s Degree in Information Technology (IT) or a related field. • Proficient with Windows operating systems and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). • Basic knowledge of computer setup, peripheral connectivity, and IT infrastructure. • Understanding of networking concepts and protocols (TCP/IP, DHCP, VPN). • Some experience with Active Directory Domain Services and IT service management tools or ticketing systems. • Familiarity with system updates, backups, cybersecurity best practices, and basic programming languages like HTML/CSS (advantageous). • Prior IT-related work experience preferred. • Commitment to maintaining confidentiality and adhering to security best practices.