Customer Success Manager, Education (US)
Whop · whop.com
BrooklynLead / Manager
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The job in short
Customer success management, education US.
Details
- Found
- 23 d ago · posted 2026-10-01
- Location as listed
- Brooklyn, NY
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
Mission
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
Role
You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.
This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.
What You’ll Do
•
Onboard new education customers and get them live fast
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Move their programs, communities, and payments onto Whop
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Get them using the core product and the rest of the stack
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Spot accounts at risk early and fix the problem yourself
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Hand healthy, growing accounts to the account team
What We’re Looking For
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Operator background in education or coaching, or you have run your own online business
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Top performing CSM or onboarding lead at a high growth startup
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Strong at running many accounts at once without dropping any
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Comfortable talking to the person who owns the business
Compensation / perks
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Compensation range: $200,000 to $250,000
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Best in class base + OTE with competitive equity
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Location: In-person NYC / Brooklyn, 5 days in office
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Equinox membership
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Lunch & dinner M–F
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Rent stipend within 0.5 mile of the office
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Citi Bike
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Ubers home after 10pm
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Unlimited PTO + health / vision / dental
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Latest MacBook Pro
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