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Customer Success Manager, Education (US)

Whop · whop.com
BrooklynLead / Manager
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Subscribers got this job on 3 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Customer success management, education US.

Details

Found
26 d ago · posted 2026-10-01
Location as listed
Brooklyn, NY
Role
Customer Success
Pay (as listed)
$200,000–$250,000 a year
Source
The company’s own careers site

Full description

Mission Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop. Role You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow. This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop. What You’ll Do • Onboard new education customers and get them live fast • Move their programs, communities, and payments onto Whop • Get them using the core product and the rest of the stack • Spot accounts at risk early and fix the problem yourself • Hand healthy, growing accounts to the account team What We’re Looking For • Operator background in education or coaching, or you have run your own online business • Top performing CSM or onboarding lead at a high growth startup • Strong at running many accounts at once without dropping any • Comfortable talking to the person who owns the business Compensation / perks • Compensation range: $200,000 to $250,000 • Best in class base + OTE with competitive equity • Location: In-person NYC / Brooklyn, 5 days in office • Equinox membership • Lunch & dinner M–F • Rent stipend within 0.5 mile of the office • Citi Bike • Ubers home after 10pm • Unlimited PTO + health / vision / dental • Latest MacBook Pro

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