Description If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner. • Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs. • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. • Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. • Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. • Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. • Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. • Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. • Meet requirements of the state and federal law for automobile repair and consumer protection. • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors. Requirements Minimum Requirements Two or more years of previous experience as a service advisor. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Benefits When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. You will experience the best that a career in the automotive industry has to offer. • Strong pay plan! Based on experience! • Monthly Bonuses • Health Medical, Dental & Vision Insurance • Life and Disability Insurance • 401K Retirement Savings Plan • Paid Time Off • Employee Vehicle Purchase Program