Description Position Overview The Restaurant Supervisor is a key leader on the floor, responsible for ensuring smooth daily operations, delivering exceptional guest experiences, and supporting the development of our team (Firestarters). This role is a stepping stone into salaried management, designed for high-performing individuals ready to grow their leadership career. You will lead by example, own the guest experience, and help drive operational excellence in both front-of-house and back-of-house environments. What You’ll Do • Oversee daily restaurant operations to ensure an outstanding guest experience • Lead, coach, and motivate team members to perform at a high level • Own and resolve guest concerns quickly and professionally • Execute opening and closing procedures, ensuring readiness and security • Maintain cleanliness, food safety, and health standards at all times • Support labor, shift execution, and overall restaurant flow • Partner with management to drive performance and team development What We’re Looking For • Natural leader who thrives in a fast-paced environment • Strong communication and problem-solving skills • High emotional intelligence (self-awareness, empathy, team leadership) • Passion for hospitality and developing others • Ability to stay calm and effective under pressure • Service-driven mindset with a hands-on leadership style Requirements • Must be 21 years of age or older • Minimum of 3 months restaurant experience (Smokey Bones preferred) • Ability to pass a background check • Reliable transportation • Flexible schedule (nights, weekends, holidays) • Ability to maintain confidentiality and professionalism